If your business does not employ Site Reliability Engineers, experts in incorporating engineering principles into infrastructure and operations, you’re not running at the highest efficiency possible.
Google invented the field of Site Reliability Engineering in 2003. The field has since grown and major companies including Microsoft, Apple, Facebook, Amazon, Dell, IBM, Oracle, and Home Depot all implement the Site Reliability Engineering paradigm.
You can outsource your SRE needs to Robotiquality, but first consider having your engineers read one of the books at the link below.